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+--- Thread: Any fix for this error on a laptop? (/showthread.php?tid=23)
Any fix for this error on a laptop? - denyme83 - 09-23-2025
Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: The specified device interface or feature level is not supported on this system.
)
Full error output:
Hotscreen using profile : default
Can't open file ./hotscreen.save during file_to_dict_params.
Hotscreen Overlay starting at Max FPS : 64
Translations added from ./custom_ressources/translations.csv — languages : ["en", "zh", "es", "fr", "ar", "ru", "pt", "ko", "ja", "de"]
Setting auto language code to en
Windows version : Microsoft Windows NT 10.0.26100.0
CPU : Intel® Core™ i7-9750H CPU @ 2.60GHz, Cores : 6, Threads : 12, Max clock : 2592 MHz
Using video adapter : NVIDIA GeForce RTX 2070 with Max-Q Design from NVIDIA type DiscreteGpu
Driver infos : d3d12 version 12_0 api 12_0
Adapter 0 NVIDIA GeForce RTX 2070 with Max-Q Design
Screen Rect 0 : Rect { X = 0, Y = 0, Width = 1920, Height = 1080, Top = 0, Bottom = 1080, Left = 0, Right = 1920, Location = Point { X = 0, Y = 0 }, Size = Size { Width = 1920, Height = 1080 }, TopLeft = Point { X = 0, Y = 0 }, BottomRight = Point { X = 1920, Y = 1080 } } Orientation : 1
Adapter 1 Microsoft Basic Render Driver
Adapter 2 Microsoft Basic Render Driver
Starting Screen Recorder
Hotscreen version : Windows - Full version - v0.6
Max FPS of Overlay set to 64
Frame Latency of screen set to 0
Failure of DuplicateOutput : 0x887A0004 (HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: The specified device interface or feature level is not supported on this system.
)
Retrying Desktop Duplication number 1
Max FPS Record start at 64
MaxFPSRecord at 64